Mercure Gold Hotel - Dubai

ex. Gold Swiss-Belhotel Dubai

Al Mina Road, Dubai, United Arab Emiratesshow map
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Highlights
8
FabulousBased on  134 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

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Overview

Mercure Gold Al Mina Road Hotel is rated 4 stars and is placed about 4.4 km from Juma Al Majid Heritage and Culture Center.

Mercure Gold Al Mina Road Hotel lies in the center of Dubai. A metro station as well as World Trade Centre subway station are not far from the hotel.

The hotel is easy access to the public beach in Dubai.

There is Al Jafiliya train station nearby.

Rooms

Mercure Gold Hotel offers contemporary rooms with a panoramic view of the city featuring wireless internet, a laptop-compatible safe, individual climate control, LCD TV and TV with satellite channels. The rooms are furnished with an elegant interior and wooden furniture.

Eat & Drink

Guests will enjoy Organic meals at Beirut, which is 550 meters from the property.

Services

Limousines are available for rent on site.

Relax

Babysitting, a mini club and cots for children are provided at Mercure Gold Hotel. On-site fitness facilities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   4.  Number of rooms:   184.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • In-room breakfast
  • Restaurant buffet
  • Fine dining
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view

Room features

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
BeirutBeirut1800 ftAl Diyafa Street
Sho ChoSho Cho1900 ftjumeira
Organic Foods & CafeOrganic Foods & Cafe2200 ftMankhool Road
Golden ForkGolden Fork2600 ftDeira, Al Riqqa Street
Baku Caspian restaurant and cafeBaku Caspian restaurant and cafe2500 ftJumeriah Beach Road
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City CenterCity Center3700 ft
Grand MosqueGrand Mosque4300 ft
Khalid Bin Al Waleed StationKhalid Bin Al Waleed Station1.9 mi
Financial Centre StationFinancial Centre Station2.2 mi
Dubai Mall StationDubai Mall Station2.9 mi
Dubai International Convention and Exhibition CentreDubai International Convention and Exhibition Centre1.4 mi
Lamcy PlazaLamcy Plaza2.1 mi
The Dubai MuseumThe Dubai Museum1.9 mi
Dubai ZooDubai Zoo1.8 mi
Al BastakiyaAl Bastakiya2.1 miBur dubai, Dubai
Burj KhalifaBurj Khalifa3.2 mi1 Mohammed Bin Rashid Boulevard Downtown Dubai
Al Ghurair CentreAl Ghurair Centre3.2 miAl Ghurair Centre Al Rigga Rd Al Rigga Road
Dubai FountainsDubai Fountains3.3 miFinancial Centre Road Dubai Mall
Children\'s CityChildren\'s City3.3 miAl Riyadh St 90 Awolowo Way Ikeja Lagos
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Getting around
Airports
Dubai (DXB)5.7 mi
Sharjah (SHJ)16.3 mi
Train
Al Jafiliya Station1.2 mi
Underground
World Trade Centre Metro Station1.4 mi
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Reviews
7.6
FabulousBased on  134  reviews

Rating by category:

8.5
Location
9.3
Rooms
9.5
Service
9.0
Dining
  • 7.8
    Fabulous

    The room was very good and clean, better by size and comfort to other hotels in Dubai with same stars. I spend my b-day there and I found in the room a slice of chocolate cake with Happy B-day written on it with chocolate. I think it was one of the best gifts I got! Thank you.

    The only thing which is a pity is the fact that due to its locatuin has no spot of green area.

  • 8.2
    Fabulous

    I liked the service offered from all staff starting at reception,very friendly enviroment and clean with elegance rooms.everything I needed was there

    Only one important thing that disturbed me about there sleeping pilows were hard I asked for soft and flatt ones they didnt have which disrupted my sleeping

  • 8.8
    Superb

    Very courteous staff and good facilities. Liked the fact that it was new with very good bathroom fittings/beds and was very clean. The hotel pool, though in plain surroundings, was beautifully clean and nice and hot. The gym looked good - though we didn't use it.

    No teaspoon for the coffee/tea (a little thing but needed to be there). No view - but at the price was ok and was quiet in the side as the hotel is on a busy street. Rather have no view and a peaceful night (which it was).

  • 6.2
    Good

    The facitilies are quite good, modern and clean. The rooms are specious and the bathrooms are great. The shuttle bus has quite a variety of routes.

    The Interenet was very expencive and connection was not good at all, but we still had to pay for the Interenet use. The staff on reception wasn't very helpful.We couldn't open windows in our smoking room and the receptionist suggested to me to smoke by the pool on the roof!Then why would I book a smoking room?

  • 5.8
    Guest rating

    I feel that at home

    The way staff deeling with the guest special front desk staff verry verry un polite

  • 5.0
    Guest rating

    I did not go back to this hotel again

    1- When I giving my car to the hotel in the main gate to parking it the car parking , I go to my room then after 12 minuet I forget something in my car , when I go down to parking I don't find it !! I go to the hotel main gate also I don't find it !! ,, I call the hotel manege he calling the driver and he said i`m nearing the hotel!!! 2- There is no wireless internet in the room. 3- The intranet cable is not working . 4- There is a charge for extra bed to my son 3 years old only!!

  • 5.4
    Guest rating

    Nice room also the location of the hotel is good

    The view of the room was very bad also the room service is poor

  • 7.4
    Very good

    the restaurant in the ground floor is fantastic , very delicious high quality for less cost

    the checking in/out taking longer time than usual

  • 10.0
    Exclusive

    Hello I am I stayed in the hotel and was very impressive and the service very good reception in addition to the Premier and I am where I stayed for the third time Thank you

  • 5.0
    Guest rating

    inefficient people at the reception - very bad ration quality/food.

  • 3.2
    Guest rating

    Not a professional management whatsoever. Bad customer service almost in all aspect

  • 7.0
    Very good

    The Bar staff @ Nt were friendly, happy & gave great service; as did the Cafe staff both Nt & Morning shifts - efficient & helpful; As the Doorman on arrival and getting us taxis. I didnt have enough room to say in box below, but i would like 2see more deck chairs @ pool area as lacking 2cater for number of guests, we had 2 wait long period 2 find somewhere 2sit/relax, disappointing as i wanted 2spend day by pool, major interest that w/end~the pebbled areas could be used efficiently for deck chairs as tables & chairs + Our rooms had big dirt stains on areas of carpet & this was a Top Room..... for me not such a problem but could be to others?

    The persons who @ our time of Check-in were not very friendly, warm or welcoming, no Smiles or just a Friendly 'hello' im not a fussy person but this stood out 2myself & friends @ the time I had same person on check-out & received the same customer service, though she did her job efficiently. Also,on arrival, though id booked 2 Rooms, We felt that only one was showing on their system, which was Ours ~ i/we didnt have problem with this as i knew they would rectiry this but what we weren't happy about was the way it was handled Though they upgraded rooms for both bookings we felt they didnt want us 2know of the problem & just asked us to sit down while they did our check-in_we would've preferred an open honest explanation & not put on hold

  • 7.0
    Very good

    It's ok

    The view - windows to block wall

  • 5.8
    Guest rating

    Staff is friendly and the hotel is close to the airport and to Jumairah rd

    The room was overall ok, but a bit dirty. Drain in the sink was clogged and we had a bit of moist smell in the room. We couldnt get a baby cot eventhough I specifically asked for one, upon making the reservation.

  • 5.0
    Guest rating

    Rooms smell of some sort of dampness, unpleasent overall.

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Highlights
8
FabulousBased on  134 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Dubai (DXB)5.7 mi
Sharjah (SHJ)16.3 mi
Train
Al Jafiliya Station1.2 mi
Underground
World Trade Centre Metro Station1.4 mi
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Check rooms and rates
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Rooms and Guests
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